Frequently Asked Questions
If you have questions, check out our FAQs.
We’ve included answers to common queries to help you find information quickly without needing to contact us.
If your question isn’t covered, reach out to our team, they will have the answers and will gladly assist with your enquiry.
Yes, we offer comprehensive engineering services, including machining, fabrication, welding, and rig rebuild facilities.
Our capabilities feature advanced tools such as our Spectro Analyser for material analysis and SolidWorks for precision engineering drafting and design, ensuring exceptional quality and optimal results for our clients.
Yes, all our products are backed by our warranty terms and conditions.
For in-stock items, we offer same-day dispatch.
For special engineering services, we work closely with our customers to ensure timely manufacturing and delivery according to their schedules.
Additionally, we provide an urgent “breakdown” service to prioritize immediate machine repair needs, always aiming for swift dispatch to minimize downtime.
Yes, our engineering facility and parts specialists offer several options that will meet or exceed OEM components. Any modified products are designed to ensure backward compatibility with OEM products, giving our clients the flexibility to use either OEM or CFM components.
Yes, while our core business specialises in drill rigs, we supply a wide range of components for all heavy earth-moving machinery.
We also maintain an extensive database of engineering information specific to drill rig manufacturers, ensuring we meet the needs of various equipment types with exceptional expertise and precision.
While our core focus is parts and support for the following drill rigs brands, Cat, Epiroc, Atlas Copco, Sandvik, Cubex, Reedrill, Terex, Gardner Denver, and Bucyrus. We also cater to other heavy earth-moving equipment, ensuring comprehensive support for a wide range of machinery.
Yes, our engineers work closely with our clients to get the desired outcome for their requirements.
Yes, we have a large database which will cross-match your OEM part number to our stock number. We can then send you a quote and an ETA referencing your enquiry in relation to your OEM part number.
No. If you do not have an account with CFM, you are able to make a payment upfront via EFT. If you would like to organise a credit account, please contact our accounts team and we can get this process started for you.
Yes, we do accept credit card payments with a 1.2% surcharge applied to each transaction.
Please note that we do not accept American Express (Amex) cards at this time.
Yes, we offer welding and fabrication services, handling projects from small ladder assemblies to complete manufacturing mast weldments.
Our fabrication team undergoes numerous weld test qualifications to ensure they meet or exceed industry standards, allowing us to deliver the highest quality products and services.
Still Need Help?
Still Need Help?
If there’s anything else you need to know, please call us at +61 (08) 9456 3120. Our team is ready to assist and ensure your enquiry is handled successfully. Alternatively, use our contact us page or request a quote , and we’ll get back to you at the earliest opportunity.